ByGrace Hair Health & Beauty

1660 Broadway Suite 12, Chula Vista, CA 91911, USA

About ByGrace Hair Health & Beauty

4.6 / 5

from reviews

C.O. Flor
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April 07, 2018

Worst experience of my life!!! I went to this salon to get chocolate highlights. Instead I left with over processed, over bleached hair. It was gray with green undertones. Not even close to what I wanted. I complained to the so called hairstylist she said she would guarantee her work. She styled it and put a deep conditioning treatment that was supposed to protect my hair but as soon as I washed it, I couldn't even get a comb through it. I called hair salon and let them know what had happened and the owner was suppose to call me two days after. No call, so I called back, there was no acting manager and receptionist even hung up on me when she knew of the issue I had with her stylist. Nobody was willing to even talk to me or provide any alternatives to fix the problem. The stylist had the audacity to say that I caused the problem myself. I could not let that women touch my hair anymore. The only thing I was told was that the manager had a medical emergency and would be out for three weeks so she would contact me when she got back. It's been over a month and I have not received a single call from these people or an apology. I'm writing this because I hope nobody else falls prey to this so called stylist, who obviously has no experience in hair color and can potentially cause severe damage to your hair. I had no choice but to cut my hair several inches to rid myself of the damaged that was caused by Veronica Molina. These people are very unprofessional and rude. Who refuse to take accountability for their wrong doings. I simple apology and an offer to have another stylist fix the problem would have been fine with me.

Abril Victoria
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November 27, 2018

Been going with Beba Lopez for litterally years! since i was like 5 i only cut my hair with her, and if i cut it anywhere else id always return to her. i got to donate my hair, even got my first baby highlights with her, never had an issue, and i love coming here. Hair cuts are so quick♡ But if you dont know what your getting be ready to kick it. Def Reccomend.

sofia montano
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February 07, 2020

Always friendly, professional, absolutely recommend it, Beba is amazing! She has been my stylist for many many years :)

Lorell Casillas
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March 24, 2019

LIZ SAVED MY LIFE. Honestly, I’ve been scared of haircuts my whole life because no one knows how to deal with my curly hair so they always cut it too short or do some weird technique that just makes me want to cry because I hate the outcome. Liz was recommended to me by my cousin who has the same hair texture as I do and I finally got the confidence to go to her. The salon itself is nice and cozy and they have a cute coffee bar. When I met Liz I instantly felt welcomed and I fully entrusted her with my hair. The outcome was amazing!!! I absolutely love my hair and the way she cut it. She cut it wet which I was scared about but i let her do her thing and i will continue to let her do what she wants with my hair because im going to her forever! I highly recommend coming here and going with Liz. She’s absolutely a beautiful person with a heart for hair and yeah. She’s amazing.

Dianne George
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September 27, 2019

I have always enjoyed the results of my hair appt. I have alot of hair and Liz always makes it come out beautiful. Liz is the best.!!

ByGrace Hair Health & Beauty

Our Address

1660 Broadway Suite 12, Chula Vista, CA 91911, USA

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