North County Eye clinic was fine.
Very professional office with great doctor and responsive front office. All family eye needs serviced here and all are very happy. A+
I have had my eyes checked out twice by Dr. Cooper. Both times he was very thorough and took the time to explain things to me (options, what was going on). The last time I ordered some corrective glasses through them. I used my insurance for most of the cost and it was easy working with the office to get the glasses ordered.
Seriously the front office staff has some major issues, completely unimpressed by their overall lack of efficiently and inability to resolve issues.....they ordered the wrong contacts for me and when I brought it to their attention they were so quick to push their mistake of onto me. "As a courtesy" they agreed to order the correct ones which came with a stiff "warning" from their office manager! Maybe it would be best if they implement a systematic protocol within their office which would insure efficiently instead of completely alienating a patient. Just called and spoke to Roxanne who was completely unable and UNWILLING to see if my contacts would arrive today before the office closed for the weekend! Geez, is there ANYTHING I CAN DO TO MAKE YOUR JOB ANY EASIER.......
Had the best eye exam ever. He is thorough and explained in detail all the issues he discovered with my eyes. The waiting area is very comfortable. The equipment is state of the art. This was my first visit but it won't be my last.
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