Compared to other dentist offices, this Dental office puts me at ease. Their staff is friendly and their people are kind. I highly recommend signing up.
Excellent staff. Was looking for a new dentist and am glad I found this place. Dr. Carmichael took the time to explain in detail everything she was doing and made sure I understood treatment goals. The dental hygienist Bo also did an excellent job. I had a deep cleaning with Bo and she was very detail oriented and made the procedure relatively pain free. Thank you!
Pablo and Mike are awesome at the front desk, they will make sure to get all your insurance stuff right. Dr. Carmichael and the rest of the staff are very courteous and are happy to answer any questions you have. I haven't been to a better dentist.
This place gave me the absolute worst dental experience of my life, and I've been to dozens of places over the years. I came in for what I thought would be a regular cleaning and instead it was some sort of exam to determine what "type of cleaning" I'd need. Also known as them trying to up-charge patients for more than necessary work. Never has a dentist done this before. You come in for the appointment and if anything else is needed they recommend it. I waited for twenty minutes while the hygienists trickled in from lunch breaks and when I was called back the lady helping me reeked of cigarettes. She looked at my teeth and commented on how even though I told them it had been a year since my last cleaning I had almost no sign of plaque or build up and my teeth looked great. Then the dentist comes in and starts poking around. She took a sharp silver tool and started measuring my gums. This is what they always do so I didn't think anything of it. Then she gets to the last tooth and starts jabbing into my gums. She tells me I'm bleeding and that I should never bleed when I floss. I told her I floss every day and it never bleeds and she rolls her eyes at me! I'm confused because she wasn't even flossing my teeth, she was poking at them with a sharp metal tool. Of course it's bleeding! Then she asks the other lady to take pictures where it's bleeding for insurance. What a crook! After all of this they send me off to the person in charge of discussing finances, without ever even doing the cleaning, and he tells me I actually need a deep periodontal cleaning which will be $560!!! I've had these types of cleanings on a tooth many years ago when I had an infection and they are two hour, very invasive, cleanings for deep-rooted issues. Not for a standard patient that just needs a cleaning! I told him I know that I don't need this service and I'll just book my regular cleaning. He tells me I'm no longer qualified for a regular cleaning and it's this or nothing! I was at another dentist (an extremely highly rated and award winning dentist) a month ago paying out of pocket for some work I needed done right away and they told me that without insurance it would cost me $150 for a cleaning. Why am I paying for insurance in the first place and why would I pay some low-life crook of a dentist almost $600 for a deep cleaning I don't need when I could go to a reputable talented dentist and pay $150 without insurance?! I asked what it costs for a routine cleaning and they said that was free. I told them I pay for the lower premium insurance because I'm a single mom and can't afford the higher one, so where would I come up with $600 for a cleaning? He told me most people just make payments. I had to leave work early and arrange for child care just so I could go in to the dentist for what I thought would be a routine cleaning. I overheard them in the waiting room telling multiple patients they needed the same type of cleaning. These people are trying to scam as many of their customers as they can and I can't believe how many of them are falling for it! I've had way too much experience with dentists and all types of dental work and insurance companies to let these people try to take advantage. They are the WORST!!!! I hope everyone considering going here will look at this review and think twice before you make an appointment!!!!
Friendly staff and a competent dentist. They work around your schedule and get appointments when others cancel. They have latest equipment in house and good hygienists. Works with most insurances and promotions.
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