Pacific Dermatology & Cosmetic Laser Center

8899 University Center Ln #150, San Diego, CA 92122, USA

About Pacific Dermatology & Cosmetic Laser Center

4 / 5

from reviews

Tammy B
July 18, 2020

I love Dr. Keel and all the staff! I’ve been a patient of Dr. Keel’s for over 13 years, and he is the utmost professional, knowledgeable and caring physician. The entire office is welcoming and helpful. Thanks to their treatments and products, I receive complements on my skin all the time. I highly recommend their office!

Laura Loaiza
June 30, 2020

Absolutely love Dr. Keel and his staff! Always happy when I leave there. I’ve been going there for about 8 years and will continue to send my friends and family. Everyone is so nice and welcoming. Dr. Keel is the best in the biz.

Ryan Rosas
August 12, 2020

I'm the last person to write a bad review, I own two businesses myself and am very tight on time Mon-Sun and I'm so put off by this place that I'm sitting in the car out front of this place investing 5 min to write thisn and hopefully save someone else from dealing with this same issue. As you'll see there is one other 1 star review, which is exactly the same issue I had just now. I called to make an appointment about a getting a cyst removed, the person on the phone was super nice, explained that the consultation was $150 dollars, and that money would go towards the removal/extraction of the cyst. I came in, they asked pretty normal questions , it's was all fairly standard. A sweet lady got my file ready and Dr.Keel came in for maybe 4 minutes. Looked at the cyst, said, we don't have time to do this today we need to reschedule. Ok, no big deal, I ask what the cost of the "procedure" we are going to do will cost and he says, anywhere from 300-850$, kind of a broad range on price difference. None the less , what choice do I have im thinking, I need to have this thing removed, so I schedule the appointment, and as I'm wrapping up I tell the lady, well I'm glad that the $150 goes towards the procedure, if it's at the low end of the estimate it wont be much. She says she's going to get the receptionist to check me out and take payment, she returns and says, I'm sorry but the $150 for today is just for the consultation fee, ???? It dosent go towards the procedure unless it's cosmetic and this is medical, but I'm not an idiot, I clearly remember making sure and clarifying with the receptionist when I made the appointment that the $150 went towards the removal of the cyst, very clear. Here's the thing, I don't care how much it costs, but I could tell by the whole interaction that they do this often, I could feel myself being taken advantage of and that's pretty sad. At the end of the day it's only bad for Dr Keel and his team. The easiest way to happy clients or patients in this case is clear communication and transparency. You're a Dr, I understand your time is valued pretty high, but let a be honest , you're running scams on the people you can and probably give discounts to the people in your wife's walking club. Go to someone who has ethics and morals about how they do business, don't waste your time or money at Dr.Keels.

Betsy Wilson
July 09, 2020

Fabulous experience, as always. Dr. Keel has been the dermatologist for our family for many years and he's wonderful! The office is very professional and, yet, always friendly.

Christianna Wolf
July 23, 2020

Dr. Keel is great. Straightforward and honest. Offers quality skin health and cosmetic care.

Pacific Dermatology & Cosmetic Laser Center

Our Address

8899 University Center Ln #150, San Diego, CA 92122, USA

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