I have gone back and forth over whether I should leave a review for awhile now, however, after reflecting on the amount of money I’ve spent fixing Santiago’s mistake I think I would be doing other people a disservice by not leaving one. I had seen Santiago several times without issue. I even liked his work. The last time I saw him that changed. He completely butchered my hair - layered perfectly on the left side but a Carol Brady mullet on the right side. When I tried to address it with him to fix it he got hostile and combative. I finally got tired of the way he talked to me and lost all faith in his ability to fix it. I ended up spending $800 on custom colored extensions from another hairdresser because I couldn’t stand my hair and the only way to fix the hair without them would be an a-line bob due to the poorly layered mullet I was left with on the right side. On top of the initial investment, I now have $300 of maintenance every 8 weeks because Santiago messed up a $100+ haircut and he was too unprofessional to fix his mistakes. I cannot recommend Santiago because of this. Even if you like his work, there will always be the possibility he will have an off day. Unfortunately, unlike other stylists, he takes no responsibility for fixing things when they go wrong. I know he obsesses over bad reviews, and Santiago I’m sorry, but I cannot recommend his services knowing what this has cost me.
I have had Brazilian Blowouts, a balayage, and several haircuts with Santiago and Susanna. And I have loved all of them. They use high quality products and take their time with the styling at hand, as well as explain the process of each specific service. I highly recommend Salon 5th Avenue. Plus they are pet friendly!
I left the salon feeling relaxed and obsessed with my new haircut. I will be going back in a few weeks for a full colour! Definitely give this salon a try, you will not be disappointed!
I absolutely LOVE Salon 5th Avenue Hair & Spa! I’m fairly new to San Diego and this place was recommended to me by my fiancé. I’m extremely picky and particular about who does my hair due to some bad experiences I’ve had in the past. I made an appointment with Santiago. As soon as I arrived, I was impressed with the cleanliness and overall atmosphere of the Salon. The staff was very professional and friendly which made me feel comfortable right away. Santiago took his time with me to really get an understanding of what I wanted. He was very knowledgeable about the different shades of blonde and the toner he would need to achieve the color that I wanted. My color came out amazing! He also gave me a cut and style which I loved! They also carry great products for not only your hair, but your skin as well. It’s was so refreshing to find a stylist that could achieve exactly what I wanted. I will definitely be returning to Salon 5th Avenue & Spa.
Amazing job & Great Service
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