Had an emergency on a Friday evening. I went to the emergency room and was transferred to UC San Diego. Two doctors came and did a through examination came up with a plan and set me up for 8:00 am on Saturday. Dr. Knight was there ready for me. He took his time, made sure I was comfortable the entire time. I am very thankful for everyone and the care I received. Dr. Knight is amazing and very smart. Thank you to Dr.Chan and I didn’t catch her name but the doctor that worked with her was also excellent thank you all. Update Well my tear actually required surgery with Dr. Freeman and Dr. Knight. I have trouble with twighlight anesthesia so they put me to sleep for the procedure. The anesthesiologist was very professional and waited for the doctor in case I had any questions. The procedure went fast and was painless and I had a follow up appointment yesterday and again I have to give them 5 stars. I think Dr. Knight is going to be a top notch retinal specialist after his fellowship with Dr. Freeman is through. Dr. Freeman is an excellent doctor. I have also been seeing another specialist at UC San Diego for my bladder Dr. Parsons and he too is in my opinion at the top of his field.
I’ve always had a great experience here with my eye exams in the past. I recently scheduled my yearly eye exam and I needed it ASAP so I took the earliest appointment I could get. My appointment was with Dr. Maria Laura Gomez Freeman. She checks my vision with my contacts in, then asks me to take them out. I ask “where can I put my contacts?” And she says “you didn’t bring your case?” Sounding annoyed as she opens the cabinets getting the contact case and solution. After this I didn’t try to engage in any conversation with her unless it was related to that appointment. We get to the phoropter for my eyeglasses prescription. Because of covid we are required to wear masks and if you wear glasses, you know it gets foggy. Well I fogged up the phoropter and Dr. Freeman got mad at me for fogging up the equipment and told me not to do it again as if I was doing it on purpose. She did engage in some small talk towards the end of my exam, but my impressions on her were already set. She just wasn’t very personable and came off a bit rude. Well definitely ask for my usual optometrist next time.
Dr. Natalie Afshari provided me the most efficient and professional service. I have been to several ophthalmologist, but none like Dr. Afshari. I was looking for the best ophthalmologist in San Diego because I had not been able to find why my eyes were always irritated. In a question of minutes, Dr. Afshari was able to provide me with the appropriate diagnosis. I recommend Dr. Ashari over any other ophthalmologist in San Diego.
Dr haw did an excellent job on my cataract surgery. He explained the process in detail before and after the the surgery taking time to listen to my questions.. He figured out the calculations since years ago I had lasik surgery. I now have 20 -20 vision. Great job Dr. Haw ! John G.
I am patient of Shiley Eye Institute at UC San Diego Health the past 15 years with multiple eye surgeries and visit to all the departments. Shiley Eye Institute has gotten worse over the years and it makes me sad to have to accept that. In the past I filled out many surveys but don’t see any improvements to the way that some doctors treat the patients. Having the Interns to cover the most of the doctors job, doesn’t provide quality visit, Doctors see you only 5 minutes and don’t write any notes, At least if they enter their notes to the Epic portal I can read it. What is the purpose of that system if is not used properly? My latest visit experience was pathetic. I saw the doctor only for 2 minutes and i had to come back to take pictures. Any other place they take picture the same day and time. I find it amazing all these years. And I don’t see any notes in the portal or any callback to tell me how was the pictures. To be fair, some of the departments doing a good job and the doctors care about the patients. I plan not to use them again or on limited basis with some doctors
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