If you have curly hair, I highly recommend Bianca Dawn. She knows exactly what to do with it. It's been 4 days and my hair still looks amazing. She immediately spotted what my problems were, gave me amazing recommendations based on what she thought was best for me and my hair. She also sent me home with some shampoo recommendations which I loved. My husband also loves Meghan and has been a loyal customer for probably over 2 years. Meghan is the sweetest, she takes her time to get to know her customers and always remembers my husband which is nice. He loves that he doesn't need to remind her how he prefers his hair cut, he just sits there and lets her do his magic. On top of that, she cares about making that personal connection along with leaving his hair looking perfect. The salon is very nice and has a lovely lounge area where you can sit and wait. We're really happy with the salon, the service and these 2 lovely ladies, thank you!
As a first time client, I have nothing but positive comments about TWIG Hair Lounge. It had been almost 12 years since I visted a salon (self cutter until TWIG). The salon is designed beautifully to start. From the flooring, to the accent lighting and open floor plan, the facility was very warming and clean.... everything one would like from a upscale business. What impressed me the most, and this never waivered are the employees. Each one welcomed me with a smile and took the time to greet me. I was paired up with Jen who gave me great customer service and I'm very pleased with the cut she provided. I gave her creative freedom and she did not dissapoint. I need not forget the amazing head massage and hair washing that was also provided by another employee. TWIG provided the complete package and I look forward to visiting many more times in the future.
The women who did my hair, Monique was nice however did not dye my hair blonde as requested. Instead she gave me high lights. When I spoke with the staff that day saying I was unable with the service and they wanted me to come back and pay FULL PRICE to fix. I spoke with the manager on Tuesday Morning requesting a refund for the incorrect hair color and was denied. She said “it looks nice. I don’t see anything wrong with it.” It may not look bad but it is not what I request and paid for. It would be like me paying someone to put white tile in my house and the contractor puts in brown and says “welll it looks nice.”.
I’ve been coming to Twig for seven years and absolutely love everything about it. The experience from the time I walk in the door, to when I leave is above and beyond any other salon I’ve been to. They have highly qualified stylists, along with great products. I’ve had my hair done by a few of their team members and am never disappointed. The owner truly cares about all the little details which shows in the quality of her team, and the integrity of my hair. 🌈 5+ stars
AMBER IS AMAZING! She made me feel very comfortable and relaxed. She also told me step by step, what she was doing. I went into Twig Hair Lounge, looking for a new color style and confidence booster and I left with so much more than that! Balayage SUCCESS! If you want a new look, color or even just a cut, Amber is definitely your go-to girl! I am VERY pleased with the outcome! I will definitely be going back. Thank you Amber!
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