Walmart Vision & Glasses

13425 Community Rd, Poway, CA 92064, USA

About Walmart Vision & Glasses

4 / 5

from reviews

Jennifer Carbone
January 07, 2020

Very Disappointed on this location. I have vision Insurance through MetLife and called the day before to make an appointment. The day of my appointment i arrived and was told by receptionist that when she put my insurance information in there system it said multiple results found, i have my whole family on my plan. The receptionist proceeded to give me an 800 number to call myself to get answers, number was wrong so tried with a second number. After making the second call i was told that the office needs to get all there information online and they should be the ones calling not the client. Bottom line i left as I felt no one was willing to help me, they should have ultimately called me the day prior to notify me of issue instead of me wasting a trip and time. I went to Costco were i had no issues and my husband also got his glasses. Next time receptionist needs to be more willing to help the customers or learn the computer system.

Caryn Diaz-Jones
April 30, 2019

Susan was very helpful on the phone when I needed to confirm if they carried my contact prescription. Unfortunately, they didn't have them available, but she was more than happy to order them if I needed them (I didn't place the order because I need them for an upcoming trip I spaced out about). Thank you for being helpful, Susan.

MaryJo Lograsso
August 31, 2016

Excellent! Susan and Mary were awesome! So helpful, professional & respectful. I enjoyed getting new glasses! They made sure everything was exactly as I wanted & needed. I HIGHLY recommend your eye care here.

Steve Scialpi
May 08, 2018

I have been using this center for about two years now, for my self and my child - great service and prices. Also, they fixed my child's broken frames several times for free.

MG gesta
September 26, 2017

I purchased a sunglasses at this place twice already but somehow I always get end up with this Filipina lady named Sherry I think. She's kinda rude! At first I thought that's just how she is but the 2nd time around, I purchased a sunglasses she didn't even clean it! I told her if she have a cleaner for the sunglasses that I bought? And says no! If you want you can buy. Wow.! I think she doesn't belong there she should get fired.

Walmart Vision & Glasses

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13425 Community Rd, Poway, CA 92064, USA

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