Front desk staff is kind and thorough, the nurses walked me through the whole process. The first visit took about 45 minutes which wasn't bad at all considering they were very busy. Then when I went back for my second round of B-12 it only took about 5 minutes of waiting before my name was called. I received my shot and was on my merry way. Overall great experience and kind staff. Glad I found them through Groupon.
Great experience EVERY time. I’ve worked with four different girls and each time was a positive experience. I called before purchasing a groupon, the girl I spoke with was knowledgeable and helped me find the program that worked for me. Four weeks later I’ve lost quite a bit of weight and learned about healthier food choices. Thank you so much!
Honor the groupon coupons no issue, can re buy after 6 months. I have been going for about a yr now. The are polite, respectful, responsive to phone and email.
Had my 2nd run in with this Hispanic female..they wanted me to wear a mask for the virus..i don't have one but brought a scarf..she was being mean (again) but saying it was company rules..i definitely want to follow the rules but her meanness a 2nd time was enough for me..(last time she gave me a needle in the lower glute just for spite after I told her the other lady did that and it hurts) ..no one else working there does lower glute..she didn't til that day...im done with this place. I'm home. Re-read Gov Newsoms virus mandate. Not seeing anything that says customers have to wear a mask. Nothing on the weight loss website about it either. I left a message for the owner letting him know she is turning customers away if they don’t wear a mask. I hope to hear back from him. I want my money back.
Very poor customer service by receptionist, can't tell by the Dr. because never got to see them
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